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FAQ's
Q. How far are you willing to travel for a day visit?
A. Up to five miles from West Dartford (no fuel expenses). Five to ten miles from West Dartford (+ fuel expenses).
Q. Can I request a mixture of different visits whilst I
am away?
A. Absolutely. I understand different owners have different needs so I will do what I can to accommodate them. When booking please specify as clearly as possible and what dates you require what service.
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Q. Are plants and house care an extra fee?
A. No extra charge for most plant and house care (ie refuse bins out) just request when booking
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Q. Will you let me know how my pets are whilst I'm away?
A. I will provide you with daily updates, photos and videos of your pets.
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Q. Do you charge cancellation fees if I change my mind about booking?
A. Not if plenty of notice is given, I appreciate things change! However if less than 48 hours notice I would kindly request 50% of the fee due.
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Q. Do you have insurance?
A. Yes I am fully insured and DBS checked.
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Q. Will you be able to sit my dogs?
A. I'm afraid dogs are not part of my service.
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Q. Can you administer medication?
A. Yes I can, please specify when booking what you require.
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Q. Do you provide your services for other animals including hamsters, birds, fish etc
A. Yes! Please get in touch with me to discuss this.
Q. When is a good time to contact you?
A. My office hours are 9-5 Mon-Fri.
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Q. Do you charge extra for several cats?
A. Three cats or more will incur an extra small fee per visit, message/call me to have a chat about their needs.