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FAQ's
Q. How far are you willing to travel for a day visit?
A. Up to 5 miles from my home to yours, mileage over this will incur a charge of £1 per mile, including the return journey for me.
Q. Can I request a mixture of different visits whilst I
am away?
A. Absolutely. I understand different owners have different needs, so I will do what I can to accommodate them. When booking, please specify as clearly as possible what dates you require what service.
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Q. Are plants and house care an extra fee?
A. No extra charge for most plant and house care (ie refuse bins out), just request when booking
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Q. Will you let me know how my pets are whilst I'm away?
A. I will provide you with daily updates, photos and videos of your pets.
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Q. Do you charge cancellation fees if I change my mind about booking?
A. Not if plenty of notice is given, I appreciate things change! However, if less than 48 hours' notice, I would kindly request 50% of the fee due.​​
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Q. Do you have insurance?
A. Yes, I am fully insured and DBS checked.
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Q. Will you be able to sit my dogs?
A. I'm afraid dogs are not part of my service.
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Q. Can you administer medication?
A. Yes, I can, please specify when booking what you require.
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Q. Do you provide your services for other animals, including hamsters, birds, fish, etc
A. Yes! Please get in touch with me to discuss this.
Q. When is a good time to contact you?
A. My office hours are 9-5 Monday-Friday.
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Q. Do you charge extra for several cats?
A. A multi-cat/pet household will incur an extra fee, this is due to the time I allocate for the visit and cannot always fit in several pets' needs in my 20/30 minute slot!